Real Time Assistance
Service available to customers enabling us to remotely access their computer to troubleshoot any problems they may experience.
Step 1
Download the application
TeamViewer is very intuitive and easy to use. However, if you have any problems and would like to ask us a question, our extensive support is at your disposal.
1
Step 1
Step 2
Run the application
When asked, choose the "Do not install" option.
2
Step 2
Step 3
And finally
Send the ID and PASSWORD displayed on your screen to the Technical Assistant. In a few seconds, the remote assistance will begin.
3
Step 3
Step 1
Step 2
Step 3
1
2
3
Download the application
TeamViewer is very intuitive and easy to use. However, if you have any problems and would like to ask us a question, our extensive support is at your disposal.
Run the application
When asked, choose the "Do not install" option.
And finally
Send the ID and PASSWORD displayed on your screen to the Technical Assistant. In a few seconds, the remote assistance will begin.